This particular shop hasn't any separate shop policy but relies on the online marketplace's ("Urbankissed") Default Return Policy.
One brand, two sisters - the Australian based label Langdon LTD offers ethically handmade collections of handwoven textiles for you and your home. All of their goods are hand woven by artisans in Rajasthan, India using traditional techniques and the finest materials and metallic threads.
Their cotton is farmed near the border of Pakistan in Rajasthan, India where it’s brought a few hundred kilometres to be dyed and spun. They have a connection to the people whose hands have created every piece of Langdon Ltd. Every step of the way from the farming to the cotton and wool being spun and dyed and then woven is done by hand utilising the traditions and expertise of artisans. The dyeing process is done solely by eye with recipes that have been formulated over the years. Wether it’s cotton or wool, their dyers use their traditional process of heat and low impact dyes to get the perfect colour and fastness. Designs are made into maps for the weavers to use as a guide. The maps and the coloured yarns are then taken out to the villages where the magic happens. Their weavers are incredibly talented and use traditional looms to create our contemporary patterns and designs. The woven rugs are then washed and finished and some are then sent off to the tailors down the road to be stitched into cushions and bags so that every step of the process is done by hand.